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CREDITS: 2 CECs
TRAINER: Jennie Queen
Description:
Crucial Conversations is the 3rd workshop in our 3 part series. In this workshop Jennie explores how aquatic instructors don’t just teach movement — they navigate people: Supervisors. Patrons. Complaints. Policies. Performance reviews. Awkward conversations.
This workshop equips instructors with the tools to handle difficult discussions with professionalism and confidence without overreacting, shutting down, or avoiding the issue altogether. Because influence starts within and strong instructors know how to speak up.
By the end of this webinar, participants will be able to:
Identify common communication breakdown patterns
Apply communication frameworks
Navigate difficult conversations professionally
Use de-escalation language
Set boundaries respectfully
Advocate with confidence
* Please note, this workshop is not recognized for CECs with canfitpro.
CREDITS: 2 CECs
TRAINER: Jennie Queen
Description:
Crucial Conversations is the 3rd workshop in our 3 part series. In this workshop Jennie explores how aquatic instructors don’t just teach movement — they navigate people: Supervisors. Patrons. Complaints. Policies. Performance reviews. Awkward conversations.
This workshop equips instructors with the tools to handle difficult discussions with professionalism and confidence without overreacting, shutting down, or avoiding the issue altogether. Because influence starts within and strong instructors know how to speak up.
By the end of this webinar, participants will be able to:
Identify common communication breakdown patterns
Apply communication frameworks
Navigate difficult conversations professionally
Use de-escalation language
Set boundaries respectfully
Advocate with confidence
* Please note, this workshop is not recognized for CECs with canfitpro.